TitanX Platform - https://app.titanx.io
The following videos below will walk you through how to submit your first list. Watch the full video for tips and tricks to get you closer to that 20-25% connect rate!
Video 1: Submitting your First List:
General Tips:
Supported file type:
.CSV (Very highly recommended for best compatibility)
Ensure that your columns have headers for mapping purposes
Please only include columns with data in your file. Do not include columns with absolutely no data.
Please avoid including any special formatting on the spreadsheet (Filters, Hidden Columns, Dropdowns, and other content not in list format, or is not intended to be included for scoring/enrichment)
It is recommended to submit around 500 contacts or more on your first list, but limit it to 10,000.
Expect Lightning Scoring of U.S. numbers to take 24 hours to complete. EMEA numbers may take 24-48 hours.
Titan Scoring features our multi-pass Scoring model. Turnaround time is typically up to 5 business days.
For Scoring jobs, please ensure your list includes the following fields:
First Name
Last Name
Phone Number (Maximum of 5 numbers for each record - Direct, Mobile, Office)
For Enrichment+Scoring jobs, ensure your list includes:
First Name
Last Name
Company Name
One of LinkedIn URL, Website, or Company LinkedIn URL
*To get the most accurate result, please include the LinkedIn URL. If the LinkedIn URL is unavailable, use Website or Company LinkedIn.
**Important! If you have any contacts without all of the following data: First Name, Last Name, Email, and contact's Linkedin URL - please exclude them from the Enrichment file since they will lack sufficient data to be enriched, and will be excluded from your final file.
EMEA SCORING
Video 2: How to submit phone numbers from outside the United States and Canada:
Important! FOR EMEA or APAC NUMBERS:
Collate a list of EXCLUSIVELY Non-U.S. phone numbers
Please do not mix any U.S. numbers in your EMEA or APAC lists (or vice versa)
Canadian numbers are still considered as U.S numbers by our team
Go to the Platform and toggle "Check this box if the list is for contacts outside the U.S. and Canada (e.g., EMEA, Australia)." before uploading your file.
(See the image below)
UNDERSTANDING YOUR MISSION CONTROL PAGE
Video 3: Understanding the UI and what it means to you:
UNDERSTANDING YOUR FINAL FILES:
Video 4: How to make the most out of your final files:
You can visit our FAQ section for more topics!
Please let us know if you have questions! We are continuously pushing updates and if any bugs happen, please email [email protected]. Our current operating hours are 7am - 6pm Eastern Time, Mondays through Fridays, excluding holidays.