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Team Plan: How to add new team member to your TitanX account

Guide on how to add new team member in your TitanX platform account

Updated over 3 months ago

How to Add a Team Member

Important! Ensure you are assigned as Team Admin or Team Manager in your Platform account.

  1. Access Account Settings

    • In the lower-left corner of the screen, click "Account".

  2. Navigate to "Manage Team"

    • On the left side of the screen, locate the "Manage Team" tab (found between General and Security) and click on it.

  3. Add a New User

    • On the right side, click the "Add User" button.

  4. Enter Team Member Details

    • Fill in the required information, including the team member's details.

    • Select the appropriate Role* for the new team member. (see below)

  5. Send the Invitation

    • Click "Invite" after completing the form.

  6. Confirmation

    • The team member will receive an email invitation to join the team.

    • Note: Invites can expire after 24 hours. Please contact [email protected] for assistance if this occurs.

Please note that the feature to remove a user from your account is not yet available for admins. Please contact [email protected] for assistance in removing users from your account.

If you encounter any issues, also contact us at [email protected]

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