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Team Plan: How to add new team member to your TitanX account

Guide on how to add new team member in your TitanX platform account

Updated over 10 months ago

How to Add a Team Member

Important! Ensure you are assigned as Team Admin or Team Manager in your Platform account.

  1. Access Account Settings

    • In the lower-left corner of the screen, click "Account".

  2. Navigate to "Manage Team"

    • On the left side of the screen, locate the "Manage Team" tab (found between General and Security) and click on it.

  3. Add a New User

    • On the right side, click the "Add User" button.

  4. Enter Team Member Details

    • Fill in the required information, including the team member's details.

    • Select the appropriate Role* for the new team member. (see below)

  5. Send the Invitation

    • Click "Invite" after completing the form.

  6. Confirmation

    • The team member will receive an email invitation to join the team.

    • Note: Invites can expire after 24 hours. Please contact [email protected] for assistance if this occurs.

Please note that the feature to remove a user from your account is not yet available for admins. Please contact [email protected] for assistance in removing users from your account.

If you encounter any issues, also contact us at [email protected]

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