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Managing Campaigns

The Campaigns view lists every campaign in your workspace. From here you can create campaigns, track their results, edit them, end them, and start dialing.

Campaign metrics

Click any metric at the top of the page to filter the campaign list.

Metric

What it counts

Active Campaigns

Campaigns currently running

Draft Campaigns

Campaigns still in draft

Ended Campaigns

Campaigns stopped manually before running their full course

Completed Campaigns

Campaigns that ran their full course

Find or create a campaign

• Search: enter a keyword to find a specific campaign.

• Status: click it and choose a status to filter the list.

• Create Campaign: opens the campaign creation flow.

Edit a campaign

Click a campaign to open its detail view, where you can edit it. The view shows:

• Campaign details: assigned reps, date created, number of contacts, and description.

• Script, Battlecards, Docs & Links, and Pin Calls.

• Metrics: calls made, connects, conversations, and meetings.

• Scoring Overview: the TitanX Intent breakdown of the campaign’s contacts.

Start dialing or end a campaign

From the campaign’s detail view, you can start or resume dialing, or end the campaign.

Note: You can only dial in a campaign that is assigned to you.

Common reasons to end a campaign: the client it was run for is no longer with you, or it served a time-bound purpose that has passed. For example, a campaign inviting people to an October launch event is ended once the launch happens.

Manage the contacts in a campaign

Below the Scoring Overview, filter the campaign’s contacts by status: All, Not Started, In Progress, Follow-up, Meeting Scheduled, Activated, Nurture, Close No-Meeting, and Removed.

Click a contact to see brief details and recent activity, with options to View Full Profile, View in CRM, or Remove From Campaign.

Related articles

• Adding and Removing Contacts from Campaigns

• Understanding TitanX Intent Tiers

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