Skip to main content

FAQ: Why is there is no download button in the final file?

Updated over 6 months ago

Your file is currently undergoing its final quality assurance checks before being released. If you notice a 100% completion status but don't see a download option yet, it means the file is still in the final stages of processing.

Typically, you'll receive a notification email titled "File is Ready!" once the process is complete. However, in some cases, the download option may become available slightly before you receive the email.

Did this answer your question?