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How To Reset My Password & Setup MFA

To reset your password, you can do it in either of these ways:

  • From the login page
    Click Lost Password.

  • From your account settings
    Go to Settings > My Account > Security.

    (To set up MFA, use the same path: Settings > My Account > Security.)

    To Reset Password:

    Users can change their current password by entering their current password, then entering their new password twice.

    The new password must meet these conditions:

    • At least 8 characters

    • One uppercase letter

    • One number

    • One special character

    If the user forgot their current password, they can click Email Me A Reset Link. They will receive an email to set a new password.

    To Enable MFA:

    TitanX offers an additional layer of security. When a user logs in with their password, they must also verify their identity using an authenticator app.

    To turn it on, simply click Enable MFA.

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