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Researching an Account

Researching an Account

Open a company’s quick view

Click a company in the Accounts tab. The quick view has three tabs.

Tab

What you’ll find

Overview

Account Name, Industry, Segment, Company Size, LinkedIn URL, and Website

Activity

Tasks assigned or being assigned; filter by Call, Task, or Email

Calls

Whether anyone on your team has already tried to call this company

Open Full Account Details

Click Full Account Details at the bottom of the quick view. The full page has five sections: Overview, Timeline, Activity, Calls, and Contacts.

Overview

Metric

What it shows

Total Contacts

All contacts at the company

Contacts Connected

How many of those you’ve successfully reached

Total Meetings

Contacts you’ve dispositioned into meetings

High Intent, Low Intent, Bad Data

Click any of these to see the company’s contacts in that tier

Timeline and Activity

See the history of activity on the account: who owned it, which contact it involved, the disposition, and the date and time. Filter by Calls or Meetings.

Contacts

1. Search for a specific contact, or filter by First and Last Name, Title, Company, and TitanX Intent (High Intent, Low Intent, Bad Data, or All).

2. Click Filter Contacts to apply.

3. Click a contact to dial them directly and see their Overview, Activity, and Account Details.

For the Calls section, see Reviewing Call History and Recordings.

Related articles

• Reviewing Call History and Recordings

• Building Custom Filters

• Understanding TitanX Intent Tiers

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